VoiceOne

• VoiceOne
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• Google Apps

How it works

Thanks to VoiceOne's integration with GTalk and Jabber modules, it's now possible connect to a PBX one or more GTalk accounts to send and receive messages, calls, notifications and calendar activities. We can then use our GTalk account as a telephone line or insert inside the macros, for special call handling, commands that send notifications or messages available through Google web portal.

Plug & play features

Since version 1.8.420 VoiceOne integrates the first version of the addon to access Google services. This module is only the beginning of a journey that will lead VoiceOne to a close interaction with the Google platform.  Features already implemented are (see article):
 

• GTalk trunks: you can associate VoiceOne with one or more Google accounts  that can be used to make and receive calls. These trunks can be managed like all the other trunks configured in VoiceOne with rules for routing  outgoing and incoming calls.
   
• GTalk extensions: you can link a GTalk account to an extension number. When this number is called from another extension of the PBX, the call is forwarded to the account associated with a line through GTalk (trunk). In  this way you can call a Google Account as you'd do for all other pbx extensions, in a simple and transparent way for the user.
   
• Reminders and CDR: you can save the history of all calls made and received in a Google calendar, and get reminded, by a call from VoiceOne, about a meeting always set up in our Google calendar.
   
• Popup: you can notify incoming calls through a text message in GTalk, so we'll see a pop-up in our computer that will show us who is calling.

Possible features

In addition to features described above, VoiceOne offers, to skilled installers and developers, a series of commands and features that can be inserted in the system macros to interact, in background, with Google services. See our blog articles that explain what can be implemented.